Adelaide retailer and local favourites, The Fashion Bunker has been under much scrutiny over the last few days after many disappointed customers left their highly-publicised sample sale on Sunday empty-handed.
Girls claim to have to have been lining up in the cold from as early as 6am, only to have a number of VIPs arrive at 11 and be immediately let in. After the VIPs were done, the girls at the front of the line were allowed in only to discover the VIPs had apparently cleared the place out.
To address these concerns, the Fashion Bunker posted a cheery and polite message on the event page, saying:
Firstly, we did start the sale early. We had noted this in the event description as it has happened in the past. It was our intention to have family and friends come between 11-12 and then start the public sale at 1[pm]. The line was enormous, and by 12pm we felt it only right to the people who had been waiting since 6am to start the sale early!! We had a room full of stock and ensured we replenished the floor after each group that entered. There was also a 10 limit maximum per person to spread the love a little more. This is the only time we are able to treat our friends and family to bargain clothing and with the ever growing staff at the Fashion Bunker this means more friends and family!
Unfortunately, this did little to hinder the growing amount of complaints on the page. Among complaints about the VIPs taking priority over the girls who had been waiting for hours, numerous comments were made about people coming out with bags of clothes talking loudly about their intentions to sell them for more than $10.
A few girls who did make it in were commenting on the poor quality of the clothing, finding most of the stock left after the VIPs dirty, ripped or with broken zips.
However, there were plenty of girls ready to defend their favourite shopping destination, bringing up that there were a number of shoppers who weren’t VIPs that lined up early and left happily with boutique clothing marked down to a ridiculously cheap price. Commenters were also pointing out that at a sale where everything is $10, shoppers should expect to find some garments ripped or with broken zips, as the cost to repair a zip is often trivial and you’ll still be paying a lot less for the garment than if you had purchased it at RRP.
Numerous suggestions were made to the Fashion Bunker as to how to improve the sales, such as lowering the maximum amount of items per person to five, opening at the designated starting time, holding it in a bigger venue and holding a separate event for VIPs.
The event has been held by Australian Fashion Labels multiple times now, and has never come under fire like this before. It’s possible that rather than the Fashion Bunker being at fault here, the sale has just grown too big for the amount of clothes on offer. With local labels Finders Keepers, Cameo and Keepsake growing rapidly in popularity, every girl wants a piece of their collection hanging in their wardrobe. And not everyone wants to pay the RRP.
As someone who attended the sale herself Sunday and who has attended a few in the past, I have to say that I feel people are expecting way too much from a sample sale. It is unfortunate if girls had lined up since 6am and didn’t find anything they liked due to the VIP situation, however it is a privilege and not a right that we get these sales. Sample sales are always a hit and miss, you’re not always guaranteed to get in or find something you like.
What did you think? Did you go to the sale? How do you think the situation could be improved?